{"id":2518,"date":"2021-07-12T10:00:51","date_gmt":"2021-07-12T08:00:51","guid":{"rendered":"https:\/\/xedoo.com\/?page_id=2518"},"modified":"2025-04-29T11:42:23","modified_gmt":"2025-04-29T09:42:23","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/xedoo.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<h3>General Terms and Conditions<\/h3>\n<p>Please read these terms and conditions carefully before using our website and engaging in any transactions with our online store. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our website.<\/p>\n<p><strong>Definitions<\/strong><\/p>\n<p>1.1 &#8220;Seller&#8221; refers to Xedoo.com, the operator of the online store.<\/p>\n<p>1.2 &#8220;Website&#8221; refers to the online platform owned and operated by the Seller.<\/p>\n<p>1.3 &#8220;User&#8221; refers to any individual or entity that accesses or uses the website.<\/p>\n<p>1.4 &#8220;Product(s)&#8221; refers to the goods or services offered for sale on the website.<\/p>\n<p><strong>Registration and Account<\/strong><\/p>\n<p>2.1 In order to make a purchase on our website, you may be required to create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.<\/p>\n<p>2.2 You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and purchase products.<\/p>\n<p><strong>Product Information and Pricing<\/strong><\/p>\n<p>3.1 We strive to provide accurate and up-to-date information about our products, including descriptions, images, pricing, and availability. However, we do not warrant that the information is error-free or complete. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.<\/p>\n<p>3.2 The prices displayed on our website are in the applicable currency and are exclusive of any taxes, duties, or shipping fees unless otherwise stated. Such additional charges, if applicable, will be clearly displayed during the checkout process.<\/p>\n<p><strong>Ordering and Payment<\/strong><\/p>\n<p>4.1 By placing an order through our website, you make an offer to purchase the selected product(s) in accordance with these terms and conditions. All orders are subject to acceptance by the Seller, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.<\/p>\n<p>4.2 Payment for the products must be made at the time of placing the order unless otherwise agreed upon. We accept payment via the methods specified on our website. You agree to provide accurate and complete payment information, and you authorize us to charge the total amount of your order to the selected payment method.<\/p>\n<p><strong>Shipping and Delivery<\/strong><\/p>\n<p>5.1 We will make reasonable efforts to ship the products to the address provided by you within the estimated timeframe indicated on our website. However, we do not guarantee delivery dates and shall not be liable for any delay or failure in delivery caused by events beyond our reasonable control.<\/p>\n<p>5.2 The risk of loss or damage to the products will pass to you at the time of shipment. It is your responsibility to inspect the products upon receipt and notify us of any defects, damages, or discrepancies within 24 hours. In the case of damaged products or packaging, we also require a photo that clearly shows the damage.<\/p>\n<p><strong>Returns and Refunds<\/strong><\/p>\n<p>6.1 We strive to provide high-quality products and a satisfactory shopping experience. If you are not completely satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return Policy, which is as followed:<\/p>\n<p>6.2 Returned products must be in their original condition, unused, and accompanied by the original packaging and proof of purchase. We reserve the right to refuse returns or refunds if the products are not returned in compliance with our Return Policy.<\/p>\n<p>6.3 We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind.<\/p>\n<p><em>6.4 Eligibility for Refunds and Exchanges<\/em><\/p>\n<ul>\n<li>Your item must be unused and in the same condition that you received it.<\/li>\n<li>The item must be in the original packaging.<\/li>\n<li>To complete your return, we require a receipt or proof of purchase.<\/li>\n<li>Only regular priced items may be refunded, digital items cannot be refunded.<\/li>\n<\/ul>\n<p><em>6.5 Exchanges (if applicable)<\/em><\/p>\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your product(s) to the provided address. If the transport costs exceed the value of the defective product, or if the product is not available, you will receive a voucher for the value of the goods.<\/p>\n<p><em>6.6 Exempt Goods<\/em><\/p>\n<p>The following are exempt from refunds:<\/p>\n<ul>\n<li>Digital products<\/li>\n<\/ul>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p>If you are approved, then your refund will be processed, using the original method of payment, within a certain amount of days.<\/p>\n<p><em>6.7 Shipping costs<\/em><\/p>\n<ul>\n<li>You will be responsible for paying for your own shipping costs for returning your product(s).<\/li>\n<li>Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.<\/li>\n<li>Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/li>\n<\/ul>\n<p><strong>Intellectual Property<\/strong><\/p>\n<p>7.1 The content and materials available on our website, including but not limited to text, graphics, images, logos, trademarks, and software, are the intellectual property of the Seller or our licensors and are protected by applicable copyright, trademark, and other intellectual property laws.<\/p>\n<p>7.2 You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, modify, distribute, display, perform, or otherwise use any content from our website without our prior written consent.<\/p>\n<p><strong>Limitation of Liability<\/strong><\/p>\n<p>8.1 To the maximum extent permitted by law, the Seller and its employees and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our website or the purchase or use of our products.<\/p>\n<p>8.2 We make no warranties or representations regarding the accuracy, reliability, or completeness of the content on our website or the products sold. All products are provided on an &#8220;as is&#8221; and &#8220;as available&#8221; basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.<\/p>\n<p><strong>Governing Law and Dispute Resolution<\/strong><\/p>\n<p>9.1 These terms and conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Spain.<\/p>\n<p><strong>Amendments<\/strong><\/p>\n<p>10.1 We reserve the right to amend or update these terms and conditions at any time without prior notice. Any changes will be effective upon posting the revised terms and conditions on our website. It is your responsibility to review these terms and conditions periodically.<\/p>\n<p>These general terms and conditions constitute the entire agreement between you and the Seller regarding your use of our website and the purchase of products and supersede any prior or contemporaneous agreements or understandings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions Please read these terms and conditions carefully before using our website and engaging in any transactions with our online store. By accessing or using our website, you agree to be bound by these terms and conditions. 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